.wa-messenger{--snow:#fafbfc;--pearl:#f3f5f7;--mist:#e8ecf0;--silver:#d1d7de;--slate:#94a3b8;--graphite:#64748b;--charcoal:#475569;--ink:#1e293b;--wa-green:#25d366;--wa-green-light:#e8f8ee;--wa-green-dark:#128c7e;--wa-teal:#075e54;--accent:#556ee6;--accent-light:#eef0fd;--accent-dark:#4458c9;--pending-c:#f59e0b;--pending-bg:#fffbeb;--active-c:#10b981;--active-bg:#ecfdf5;--closed-c:#94a3b8;--closed-bg:#f1f5f9;--urgent:#ef4444;--urgent-bg:#fef2f2;--r-sm:6px;--r-md:8px;--r-lg:12px;--r-full:9999px;--shadow-xs:0 1px 2px rgba(15,23,42,0.04);--shadow-sm:0 1px 3px rgba(15,23,42,0.06),0 1px 2px rgba(15,23,42,0.04);margin:-24px -24px -60px -24px;height:calc(100vh - 70px)}.wa-messenger,.wa-sidebar{display:-webkit-box;display:-ms-flexbox;display:flex;background:#fff;overflow:hidden}.wa-sidebar{width:340px;min-width:340px;border-right:1px solid var(--mist);-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column}.wa-sidebar-header{padding:18px 18px 0}.wa-sidebar-header-row{-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;margin-bottom:14px}.wa-sidebar-header-row,.wa-sidebar-header-row h2{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.wa-sidebar-header-row h2{font-size:18px;font-weight:700;color:var(--ink);gap:8px;margin:0}.wa-sidebar-header-row h2 .count{background:var(--accent);color:#fff;font-size:11px;font-weight:600;padding:2px 8px;border-radius:var(--r-full);line-height:1.4}.wa-sidebar-actions{gap:4px}.wa-sidebar-actions,.wa-sidebar-icon-btn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.wa-sidebar-icon-btn{width:36px;height:36px;border:1.5px solid var(--mist);background:#fff;border-radius:var(--r-md);cursor:pointer;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;color:var(--graphite);font-size:18px;-webkit-transition:all .15s ease;transition:all .15s ease;padding:0}.wa-sidebar-icon-btn:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-light)}.wa-search{position:relative;margin-bottom:10px;padding:0 18px}.wa-search input{width:100%;height:38px;border:1.5px solid var(--mist);border-radius:var(--r-md);padding:0 14px 0 36px;font-size:13px;color:var(--ink);background:var(--snow);outline:none;-webkit-transition:all .2s ease;transition:all .2s ease}.wa-search input::-webkit-input-placeholder{color:var(--slate)}.wa-search input::-moz-placeholder{color:var(--slate)}.wa-search input:-ms-input-placeholder{color:var(--slate)}.wa-search input::-ms-input-placeholder{color:var(--slate)}.wa-search input::placeholder{color:var(--slate)}.wa-search input:focus{border-color:var(--accent);background:#fff;-webkit-box-shadow:0 0 0 3px rgba(85,110,230,.08);box-shadow:0 0 0 3px rgba(85,110,230,.08)}.wa-search .s-icon{position:absolute;left:30px;top:50%;-webkit-transform:translateY(-50%);transform:translateY(-50%);color:var(--slate);font-size:16px}.wa-filters{display:-webkit-box;display:-ms-flexbox;display:flex;padding:0 18px;gap:4px;margin-bottom:10px}.wa-filter-tab{padding:5px 12px;border-radius:var(--r-full);font-size:12px;font-weight:500;cursor:pointer;-webkit-transition:all .2s ease;transition:all .2s ease;background:transparent;color:var(--graphite);border:none;white-space:nowrap}.wa-filter-tab:hover{background:var(--pearl)}.wa-filter-tab.active{background:var(--ink);color:#fff}.wa-filter-tab .cnt{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;min-width:16px;height:16px;border-radius:var(--r-full);font-size:10px;font-weight:600;margin-left:3px;padding:0 4px}.wa-filter-tab.active .cnt{background:hsla(0,0%,100%,.2);color:#fff}.wa-filter-tab:not(.active) .cnt{background:var(--mist);color:var(--charcoal)}.wa-conv-list{-webkit-box-flex:1;-ms-flex:1;flex:1;overflow-y:auto;padding:0 6px;min-height:0}.wa-conv-list::-webkit-scrollbar{width:3px}.wa-conv-list::-webkit-scrollbar-thumb{background:var(--silver);border-radius:3px}.wa-conv-item{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;gap:10px;padding:12px 12px;border-radius:var(--r-md);cursor:pointer;-webkit-transition:background .15s ease;transition:background .15s ease}.wa-conv-item:hover{background:var(--snow)}.wa-conv-item.active{background:var(--accent-light)}.wa-avatar{width:42px;height:42px;border-radius:6px;-ms-flex-negative:0;flex-shrink:0;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;font-weight:600;font-size:14px;color:var(--charcoal);background:var(--pearl);position:relative}.wa-avatar.sm{width:36px;height:36px;font-size:13px}.wa-avatar.lg{width:64px;height:64px;font-size:22px;border-radius:8px}.wa-avatar .online-dot{position:absolute;bottom:-2px;right:-2px;width:10px;height:10px;background:var(--wa-green);border-radius:var(--r-full);border:2px solid #fff}.wa-conv-body{-webkit-box-flex:1;-ms-flex:1;flex:1;min-width:0}.wa-conv-top{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;margin-bottom:2px}.wa-conv-name{font-size:13.5px;font-weight:600;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wa-conv-time{font-size:11px;color:var(--slate);-ms-flex-negative:0;flex-shrink:0;margin-left:6px}.wa-conv-preview{font-size:12.5px;color:var(--graphite);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;line-height:1.4}.wa-conv-meta{display:-webkit-box;display:-ms-flexbox;display:flex;gap:4px;margin-top:4px}.wa-badge,.wa-conv-meta{-webkit-box-align:center;-ms-flex-align:center;align-items:center}.wa-badge{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;gap:3px;padding:1px 7px;border-radius:var(--r-full);font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.3px}.wa-badge.pending{background:var(--pending-bg);color:var(--pending-c)}.wa-badge.active{background:var(--active-bg);color:var(--active-c)}.wa-badge.closed{background:var(--closed-bg);color:var(--closed-c)}.wa-badge.agent{background:var(--accent-light);color:var(--accent);text-transform:none}.wa-unread{width:18px;height:18px;border-radius:var(--r-full);background:var(--wa-green);color:#fff;font-size:10px;font-weight:700;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin-left:auto}.wa-chat,.wa-unread{display:-webkit-box;display:-ms-flexbox;display:flex}.wa-chat{-webkit-box-flex:1;-ms-flex:1;flex:1;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;background:var(--snow);overflow:hidden;min-width:0}.wa-chat-header{background:#fff;border-bottom:1px solid var(--mist);padding:12px 20px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:12px;min-height:62px;-ms-flex-negative:0;flex-shrink:0}.wa-chat-info{-webkit-box-flex:1;-ms-flex:1;flex:1;min-width:0}.wa-chat-info .name{font-size:14px;font-weight:600;color:var(--ink);display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:6px;cursor:pointer}.wa-chat-info .name:hover{color:var(--accent)}.wa-chat-info .sub{font-size:12px;color:var(--graphite);margin-top:1px;display:-webkit-box;display:-ms-flexbox;display:flex;gap:6px}.wa-chat-info .sub,.wa-timer{-webkit-box-align:center;-ms-flex-align:center;align-items:center}.wa-timer{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;gap:3px;font-size:11px;font-weight:500;font-family:Courier New,monospace;background:var(--wa-green-light);color:var(--wa-green-dark);padding:2px 8px;border-radius:var(--r-full)}.wa-timer.expired{background:var(--urgent-bg);color:var(--urgent)}.wa-chat-btns{gap:2px;-ms-flex-negative:0;flex-shrink:0}.wa-btn-outlined,.wa-chat-btns{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.wa-btn-outlined{height:32px;padding:0 12px;border:1.5px solid var(--mist);background:#fff;border-radius:var(--r-md);cursor:pointer;font-size:12px;font-weight:500;color:var(--charcoal);gap:5px;-webkit-transition:all .15s ease;transition:all .15s ease;white-space:nowrap;font-family:inherit}.wa-btn-outlined:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-light)}.wa-divider-v{width:1px;height:22px;background:var(--mist);margin:0 6px}.wa-split-dropdown ::v-deep .btn-primary{font-size:12px;font-weight:600;padding:0 14px;height:32px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:4px;border-radius:var(--r-md) 0 0 var(--r-md)}.wa-split-dropdown ::v-deep .dropdown-toggle-split{padding:0 8px;height:32px;border-radius:0 var(--r-md) var(--r-md) 0}.wa-messages{-webkit-box-flex:1;-ms-flex:1;flex:1;overflow-y:auto;padding:20px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:3px;min-height:0}.wa-messages::-webkit-scrollbar{width:4px}.wa-messages::-webkit-scrollbar-thumb{background:var(--silver);border-radius:3px}.wa-date-divider{text-align:center;padding:12px 0}.wa-date-divider span{background:#fff;color:var(--graphite);font-size:11px;font-weight:500;padding:4px 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.wa-bubble{background:#fff;color:var(--ink);border-bottom-left-radius:3px;-webkit-box-shadow:var(--shadow-xs);box-shadow:var(--shadow-xs)}.out .wa-bubble{background:var(--wa-green-light);color:var(--ink);border-bottom-right-radius:3px}.wa-msg-wrap{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;gap:2px}.wa-msg-wrap:hover .wa-msg-dots{opacity:1}.wa-msg-dots{opacity:0;border:none;background:transparent;cursor:pointer;color:var(--slate);font-size:16px;padding:2px;margin-top:4px;-webkit-transition:opacity .15s ease;transition:opacity .15s ease;-ms-flex-negative:0;flex-shrink:0}.wa-msg-dots:hover{color:var(--ink)}.wa-msg-meta{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;gap:3px;margin-top:3px;font-size:10px;color:var(--slate)}.wa-msg-meta .check{color:#53bdeb}.wa-msg-sender{font-size:12px;font-weight:600;color:var(--accent);margin-bottom:2px}.wa-tpl-bubble{background:#fff;border:1px solid var(--mist);border-radius:var(--r-lg);overflow:hidden;max-width:300px}.wa-tpl-bubble .tpl-header{background:linear-gradient(135deg,var(--wa-teal),var(--wa-green-dark));color:#fff;padding:10px 12px;font-size:12px;font-weight:600;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:6px}.wa-tpl-bubble .tpl-body{padding:10px 12px;font-size:13px;line-height:1.5;color:var(--ink)}.wa-doc-bubble{gap:8px;padding:8px 12px;background:#fff;border-radius:var(--r-md);-webkit-box-shadow:var(--shadow-xs);box-shadow:var(--shadow-xs);min-width:200px;cursor:pointer;text-decoration:none}.wa-doc-bubble,.wa-doc-bubble .doc-ext{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.wa-doc-bubble 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.2s ease;transition:border-color .2s ease}.wa-input-row textarea::-webkit-input-placeholder{color:var(--slate)}.wa-input-row textarea::-moz-placeholder{color:var(--slate)}.wa-input-row textarea:-ms-input-placeholder{color:var(--slate)}.wa-input-row textarea::-ms-input-placeholder{color:var(--slate)}.wa-input-row textarea::placeholder{color:var(--slate)}.wa-input-row textarea:focus{border-color:var(--accent);background:#fff}.wa-send-btn{width:40px;height:40px;border-radius:var(--r-full);border:none;background:var(--wa-green);color:#fff;cursor:pointer;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-transition:all .15s ease;transition:all .15s ease;-ms-flex-negative:0;flex-shrink:0;font-size:18px}.wa-send-btn:hover{background:var(--wa-green-dark)}.wa-send-btn:disabled{opacity:.4;cursor:not-allowed}.wa-file-bar{margin-bottom:8px;padding:8px 10px;background:var(--snow);border-radius:var(--r-md);border:1px solid var(--mist);display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px}.wa-file-bar img{height:48px;border-radius:var(--r-sm)}.wa-file-bar .fname{font-size:12px;color:var(--ink);-webkit-box-flex:1;-ms-flex:1;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wa-file-bar .rm{border:none;background:transparent;cursor:pointer;color:var(--slate);font-size:16px;padding:0}.wa-file-bar .rm:hover{color:var(--urgent)}.wa-audio-preview{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px;padding:10px 12px;background:var(--snow);border:1px solid var(--mist);border-radius:var(--r-lg);margin-bottom:8px}.wa-audio-player{-webkit-box-flex:1;-ms-flex:1;flex:1;height:36px;max-width:100%}.wa-audio-time{font-size:12px;font-weight:500;color:var(--graphite);font-family:Courier 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var(--mist);overflow-y:auto;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column}.wa-detail::-webkit-scrollbar{width:3px}.wa-detail::-webkit-scrollbar-thumb{background:var(--silver);border-radius:3px}.wa-detail-head{padding:14px 16px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;border-bottom:1px solid var(--mist)}.wa-detail-head h3{font-size:13px;font-weight:600;color:var(--graphite);text-transform:uppercase;letter-spacing:.4px;margin:0}.wa-detail-card{padding:20px 16px;text-align:center;border-bottom:1px solid var(--mist)}.wa-detail-card .d-name{font-size:16px;font-weight:700;color:var(--ink);margin:0 0 3px}.wa-detail-card .d-phone{font-size:13px;color:var(--graphite);font-family:Courier New,monospace;margin:0 0 3px}.wa-detail-card .d-email{font-size:12px;color:var(--slate);margin:0 0 12px}.wa-detail-actions{gap:6px;margin-top:12px}.wa-detail-action-btn,.wa-detail-actions{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}.wa-detail-action-btn{width:34px;height:34px;border-radius:var(--r-full);border:1.5px solid var(--mist);background:#fff;cursor:pointer;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:var(--graphite);font-size:15px;-webkit-transition:all .15s ease;transition:all .15s ease}.wa-detail-action-btn:hover{border-color:var(--accent);color:var(--accent);background:var(--accent-light)}.wa-detail-section{padding:14px 16px;border-bottom:1px solid var(--mist)}.wa-section-title{font-size:11px;font-weight:600;color:var(--slate);text-transform:uppercase;letter-spacing:.4px;margin-bottom:10px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between}.wa-section-title .edit-link{font-size:11px;color:var(--accent);text-transform:none;letter-spacing:0;cursor:pointer;font-weight:500;background:none;border:none;padding:0;font-family:inherit}.wa-section-title .edit-link:hover{text-decoration:underline}.wa-info-row{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:4px 0}.wa-info-row .lbl{font-size:12px;color:var(--graphite)}.wa-info-row .val{font-size:12px;font-weight:500;color:var(--ink);text-align:right;max-width:55%;overflow:hidden;text-overflow:ellipsis}.wa-agent-card{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px;padding:8px 10px;border-radius:var(--r-md);background:var(--snow);border:1px solid var(--mist)}.wa-agent-card .a-name{font-size:13px;font-weight:500;color:var(--ink)}.wa-agent-card .a-role{font-size:11px;color:var(--slate)}.wa-status-cards{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;gap:6px}.wa-status-card,.wa-status-cards{display:-webkit-box;display:-ms-flexbox;display:flex}.wa-status-card{-webkit-box-align:center;-ms-flex-align:center;align-items:center;gap:8px;padding:8px 10px;border-radius:var(--r-md);background:var(--snow);border:1px solid var(--mist)}.wa-status-card .dot{width:7px;height:7px;border-radius:var(--r-full);-ms-flex-negative:0;flex-shrink:0}.wa-status-card .dot.green{background:var(--active-c)}.wa-status-card .dot.yellow{background:var(--pending-c)}.wa-status-card .dot.red{background:var(--urgent)}.wa-status-card .dot.gray{background:var(--closed-c)}.wa-status-card .s-label{font-size:11px;color:var(--slate)}.wa-status-card .s-value{font-size:12px;font-weight:600;color:var(--ink)}.wa-detail-tabs .nav-tabs{border-bottom:1px solid var(--mist);padding:0 16px}.wa-detail-tabs .nav-link{font-size:12px;font-weight:500;color:var(--graphite);padding:8px 12px;border:none;border-bottom:2px solid transparent}.wa-detail-tabs .nav-link.active{color:var(--accent);border-bottom-color:var(--accent);background:transparent}.wa-detail-tabs .nav-link:hover{color:var(--ink)}.wa-detail-tabs .tab-content,.wa-detail-tabs .tab-pane{padding:0}.wa-log-item{padding:10px 16px;border-bottom:1px solid var(--mist);font-size:12px}.wa-log-item .log-time{color:var(--slate);font-size:11px}.wa-log-item .log-text{color:var(--ink);margin-top:2px}.wa-log-item .log-operator{color:var(--accent);font-weight:500}.wa-empty{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;height:100%;text-align:center;color:var(--slate)}.wa-empty .e-icon{font-size:48px;margin-bottom:12px;display:block;color:var(--silver)}.wa-empty h5{color:var(--graphite);font-size:15px;margin:0 0 4px}.wa-empty p{font-size:13px;margin:0}.wa-messenger.detail-open .wa-sidebar{width:72px;min-width:72px;overflow:hidden;-webkit-transition:width .25s ease,min-width .25s ease;transition:width .25s ease,min-width .25s ease}.wa-messenger.detail-open .wa-filters,.wa-messenger.detail-open .wa-search,.wa-messenger.detail-open .wa-sidebar-header{display:none}.wa-messenger.detail-open .wa-conv-list{padding:6px 0}.wa-messenger.detail-open .wa-conv-item{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;padding:8px 0;gap:0;border-radius:0;position:relative}.wa-messenger.detail-open .wa-conv-body{position:absolute;width:0;height:0;overflow:hidden;opacity:0;pointer-events:none}.wa-messenger.detail-open .wa-avatar .online-dot{width:8px;height:8px;border-width:1.5px;bottom:-1px;right:-1px}.wa-messenger.detail-open .wa-conv-item.active{background:var(--accent-light)}.wa-messenger.detail-open .wa-detail{display:-webkit-box;display:-ms-flexbox;display:flex;width:320px;min-width:320px}.wa-messenger.detail-open .wa-detail,.wa-messenger:not(.detail-open) .wa-sidebar{-webkit-transition:width .25s ease,min-width .25s ease;transition:width .25s ease,min-width .25s ease}.wa-messenger:not(.detail-open) .wa-detail{width:0;min-width:0;border:none;overflow:hidden;visibility:hidden}@media(max-width:1200px){.wa-detail{display:none}}@media(max-width:992px){.wa-sidebar{width:280px;min-width:280px}}